Why didn't I try this sooner?

After a 6-night stay in a King Room, I was surprised by the decent service and cleanliness. Venturing into the local cuisine kept breakfast at bay, but the surroundings felt vibrant. Some amenities showed age, especially the AC, but the pool was a nice touch. Would consider returning for the ambiance.

Indoor pool cozy but needs maintenance. Buffet breakfast had great local options. Room felt a bit neglected with cleanliness.

I stayed for 6 nights and enjoyed the fantastic indoor pool and great breakfast options with local flavors. The staff were super helpful, making my stay pleasant overall!

stayed at the crowne plaza for 6 nights and enjoyed the gym and indoor pool, which was a nice relaxing escape. the location was great, making it easy to explore local restaurants when we wanted some authentic food.

strongly recommend

We had an amazing ride through the Cableway to Cristo de las Noas, which offers breathtaking views of Torreón. The hotel had a wonderful pool, perfect for relaxing after a long day. Plus, it was great that the staff was attentive to our elderly parents needs.

My kids wished for a more kid-friendly dining option.

Good place with great wi-fi, free parking, and a fitness center. The staff helped me with printing on my first stay, leaving a lasting impression. I'm coming back for a business trip.

A fair review – pros and cons

The indoor pool was inviting, and the staff went the extra mile to assist me with anything I needed. I appreciated the vibrant atmosphere created by the breakfast buffet.

On the downside, the room cleanliness didn't meet expectations, and the noise from adjacent rooms disrupted my sleep.

Refreshing, rejuvenating, relaxing

The indoor swimming pool was an absolute dream! I loved indulging in the spa & wellness center, where I pampered myself with a soothing massage.

100% recommend! 💖✨

Not worth the price for luxury seekers

Had a decent experience with the front desk staff who helped me out with printing a bunch of important documents and they were genuinely nice about it. The indoor pool was warmer than expected but still a relief from the freezing weather outside.

The cost was steep for what we got but I guess it’s still an option if you’re in a pinch.

Do recommend for a concise stay

Comfortable room, convenient location, with great wi-fi for staying connected and free parking for easy access to explore the city.

Can’t fault the property in any way.

Their buffet breakfast was a real treat, full of local flavors and delicious options that kept me coming back for more! The staff, especially the night crew, were super helpful with printing documents and making sure my stay was as smooth as silk. The indoor pool was a cozy escape, even if it felt like a warm bath!

On the flip side, the room cleanliness left something to be desired, as it felt more like a quick touch-up than a thorough clean. Plus, the noise from the neighboring rooms was an unwelcome wake-up call before sunrise, which was a bummer.

great central access to parks and fascinating museums nearby

I loved how easy it was to walk to the Laguna Regional Museum and the beautiful Alameda Zaragoza, which made my city strolls so enjoyable during my stay, even if I did encounter a few cleanliness concerns with the suite that could use some attention.

Room for improvement

The place has its charm, but there are issues. The suite smelled weird and was kinda dirty. I had to clean the tub before using it. Room service wasn’t super reliable too. On a brighter note, the restaurant food was decent! Just gotta watch out for their new guest policy, which seems a bit strict.